General Conditions of Sale
General Conditions of Sale (GCS)
These General Terms and Conditions of Sale (GTC) apply to all sales of sensory deprivation boxes made between professionals by our company (hereinafter "the Seller") and its customers (hereinafter "the Buyer"). Any order implies unreserved acceptance of these GTC.
1. Payment Terms
1.1. Payment is required before shipment of the goods, unless there is a specific agreement providing for payment "at the back of the truck" in the presence of a bailiff.
1.2. A deposit of 50% of the total amount including tax of the order is required upon signing the purchase order. No production or delivery action will be taken until this deposit has been paid.
1.3. The balance of payment is required upon delivery of the products. The buyer has 15 days from the date of delivery to pay the balance of payment.
1.4. If the quote is addressed to a natural person in the process of setting up their company, no action will be taken until a valid SIRET number is provided by the Buyer.
1.5. Any late payment will result in the application of late payment interest equal to three times the legal interest rate.
2. Warranty
2.1. The boxes are guaranteed for 2 years for parts . This guarantee does not cover labor, unless a separate maintenance contract is taken out by the Buyer.
2.2. Any maintenance work must be carried out by the Buyer or by a specialized third-party service provider, unless otherwise provided in the contract.
2.3. The warranty is void in the event of installation or use not in accordance with the Seller's technical recommendations.
2.4. Any maintenance operation carried out without the prior agreement of the Seller, in particular the replacement of parts, shall incur the Buyer's full liability for any consequences. The Seller shall not be held liable for any damages incurred under these conditions.
3. Exclusion of the Right of Withdrawal
3.1. In accordance with article L221-3 of the Consumer Code, no withdrawal will be accepted after confirmation of the order between professionals.
4. Product Performance
4.1. The Seller does not guarantee the performance of the sensory deprivation boxes beyond their technical specifications.
4.2. Any complaints regarding the use or effectiveness of the products must be made within 10 days of delivery.
5. Responsibility
5.1. The Seller declines all liability for damages resulting from improper or unintended use of the products by the Buyer.
5.2. In the event of force majeure (strike, natural disaster, war, etc.), delivery times may be extended or orders cancelled without compensation.
5.3. The Seller shall not be liable under any circumstances for indirect, consequential or immaterial damages, such as loss of turnover, business or data.
6. Ownership of Products
6.1. The products remain the property of the Seller until they have been paid for in full.
6.2. In the event of total non-payment, the Seller reserves the right to take back the products, at the Buyer's expense.
7. After-sales service return costs
7.1. Transport costs for any return within the framework of after-sales service (SAV) are the exclusive responsibility of the Buyer.
7.2. Repairs carried out outside of warranty will be subject to a prior estimate and must be paid for before any intervention.
8. Disputes
8.1. Any dispute relating to the execution or interpretation of these General Terms and Conditions shall be submitted to the competent court of the location of the Seller's registered office.
8.2. The applicable law is French law.
For any questions regarding these conditions, please contact our customer service: flottalis@gmail.com .